Company for delivery service


1. Clear and Specific Benefits: 

Start by clarifying the benefits restaurants would gain by partnering with your delivery company. These could include greater exposure to customers, increased sales without the need to augment your staff, access to new customers outside of their usual delivery range, and the ability to participate in joint promotions.

2. User-friendly technology: 

Emphasize the ease of use of your delivery platform, both in terms of restaurant registration and order management. Make sure your technology is intuitive and that you provide technical support for any problems.

3. Flexibility: 

Make sure your proposal offers flexible options for restaurants. This could include the ability to manage your own delivery times, customize online menus and set geographical limits for deliveries.

4. Joint Marketing:

 Proportionate the possibility of increased visibility through joint marketing activities. This could be done through promotional campaigns on social channels, newsletters or special offers for users of your platform.

5. Success Stories:

 Share examples of restaurants that have already achieved success partnering with your company. Positive testimonials can help convince other restaurateurs to join.

6. Competitive payment methods:

 Offer competitive payment methods to restaurants, such as low rates or reduced commissions compared to other delivery platforms.

7. Ongoing Support: 

Assure restaurants that they will receive ongoing support from start to finish. From initial registration to order processing, technical assistance to billing matters, ensuring a dedicated support team can make restaurants feel safe and supported.

8. Customer Satisfaction: 

Show how working with your company can improve the customer experience. This could include faster delivery times, real-time order tracking and efficient customer service.

9. Transparency and Feedback:

 Be transparent about restaurant performance by providing statistics on order progress and customer feedback. This will help restaurants evaluate the effectiveness of the collaboration.

10. Long-term partnership:

 Emphasize your interest in building a long-term partnership based on mutual trust. This will show that you're not just looking to get the most out of restaurants, you're interested in their long-term success.

Remember that it is essential to listen to the needs and concerns of restaurateurs and adapt your proposal accordingly. A personalized approach can make all the difference in getting them to join your company for delivery.

Clear and specific benefits: examples

Of course, here are some examples of clear and specific benefits you could present to restaurants to convince them to join your company for delivery:

Wide exposure: Thanks to our platform, you will have the opportunity to reach a large base of customers online, increasing your visibility and leading to a potential increase in sales.

Increased sales without additional costs: Partnering with us will allow you to expand your delivery business without having to hire additional staff or invest in transportation equipment, thus reducing operating costs.

New customers from outside the area: Our platform attracts customers from different geographical areas, allowing you to reach consumers who may not have previously been in your coverage area.

Joint promotions: We will organize targeted promotional campaigns for partner restaurants, drawing attention to your distinctive dishes and offering special offers to boost orders.

Lower barriers to entry: With our platform, you don't have to worry about developing your own technology infrastructure for managing online orders. This allows you to focus on food preparation and quality service.

Ease of order management: Our intuitive dashboard will allow you to receive, manage and track orders in real time, simplifying the process of managing your delivery business.

Flexibility of schedules: You will have complete control over your delivery times, allowing you to adapt them to your needs and peaks of activity.

Direct feedback: The platform will offer you the opportunity to receive feedback directly from customers, allowing you to continuously improve your offer based on consumer opinions.

Increased Online Reviews: As your deliveries increase, you will have the opportunity to receive more positive online reviews, which can help build a solid reputation and attract new customers.

Dedicated Support: Our customer support team will be at your disposal to solve any problem or answer any question, ensuring a smooth experience.

Remember that the important thing is to tailor these benefits to the specific needs of the restaurants you are interacting with, demonstrating that you understand their challenges and offer solutions that can really help them grow.

User-friendly technology: examples?

Ensuring user-friendly technology is key to encouraging restaurants to partner with your company for delivery. Here are some examples of how you can make your technology platform easy to use:

Intuitive interface: Design a clean and intuitive interface for registering and managing orders. Use recognizable icons, light colors and a user-friendly layout.

Getting Started: Offer a tutorial or getting started guide that explains step-by-step how to use the platform. This can help restaurants feel comfortable right from the start.

Contextual Assistance: Implement a contextual assistance feature or an in-app chat system that allows restaurants to get immediate answers to their questions.

Video guides: Create short video tutorials that show you how to perform common platform tasks, such as accepting an order, updating your menu, or tracking incoming orders.

Well-structured FAQ Section: Create a well-organized Frequently Asked Questions (FAQ) section where restaurants can find answers to all their questions, from day-to-day operations to technical issues.

Usability Testing: Before launching the platform, conduct usability testing with real users, including restaurant owners, to identify and fix potential usage issues.

User feedback: Encourage restaurants to provide feedback on the platform and indicate any difficulties or suggestions for improvement. Demonstrating that you listen and act on feedback can build trust.

Printable Guides: Provide downloadable guides or documents that restaurants can print and keep handy for reference.

Fast Technical Support: Make sure you have an effective technical support system in place that can quickly resolve any technical issues that restaurants may encounter.

Regular Updates: Keep improving and updating the platform based on feedback and new market needs. Notify users of updates and new features on a regular basis.

Remember, your goal is to make the technology experience as smooth as possible for restaurateurs, while minimizing challenges and barriers to entry.

Flexibility: examples?

Flexibility is a key element in attracting restaurants to your delivery platform. Here are some examples of how you can demonstrate your flexibility to restaurants:

Customizable delivery times: Allow restaurants to set their own delivery times based on their needs. This can be especially important for restaurants that have different peaks of activity throughout the day.

Customizable Menus: Give restaurants the ability to customize their online menu, including special or seasonal dishes. This allows them to adapt to customer preferences and offer variety.

Delivery radius management: Enable restaurants to define a delivery radius that is appropriate for their geographic location and resources. This will help them optimize delivery times and guarantee the freshness of the dishes.

Various payment methods: Offer various payment options for restaurants, including online payments, cash payments and cash on delivery. This can meet different customer preferences.

Order Changes: Allow restaurants to make changes to orders until they have been processed for delivery yet. This will help them deal with situations where customers request last minute changes.

Real-Time Updates: Provide real-time order tracking functionality so restaurants can track the progress of deliveries and better coordinate dish prep.

Pause Control: Allow restaurants to pause temporarily when needed. This is especially helpful during busy times or when dealing with internal issues.

Availability Control: Allow restaurants to indicate when they are available or not to accept orders. This avoids situations where orders are placed when the restaurant is unable to fulfill them.

Custom promotions: Give restaurants the freedom to create special offers and promotions to attract customers to the platform. This can help stimulate sales during specific periods.

Ease of suspension: Offer the possibility for restaurants to temporarily suspend their participation in the platform, for example for holidays or renovations.

Demonstrating your flexibility means adapting to the different needs and dynamics of restaurants, offering solutions that respond to their daily challenges.

 Joint marketing: examples?

Joint marketing can be a great strategy for attracting restaurants to your delivery platform. Here are some examples of how you can work with restaurants to promote both businesses:

Special promotions: Run special promotions where restaurants offer exclusive discounts or special dishes only for users of your platform. This will encourage customers to order through your platform rather than other channels.

Social Media Partnerships: Plan partnerships with restaurants to share content on social media. For example, you can run contests or giveaways where participants have to follow both profiles and engage with specific posts.

Joint newsletter: Send joint newsletters promoting partner restaurants and their dishes. This can be an effective way to reach a wider audience and showcase exclusive offers.

Culinary events: Organize culinary events in collaboration with partner restaurants, such as theme nights or special tastings. These events can grab customers' attention and create a unique experience.

Video content: Make promotional videos or tutorials with restaurants, such as showing how some of their most popular dishes are prepared. These videos can be shared on both restaurant platforms and yours.

Reviews and testimonials: Collect positive reviews from customers who have ordered from restaurants on your platform and share them on your communication channels. This can increase the credibility of restaurants and your platform.

Combo Packs: Partner with restaurants to create unique combo packs that include a selection of dishes from multiple restaurants. This can incentivize users to experience multiple restaurants in one order.

Collaborative content: Try to create collaborative content such as articles, guides or infographics on the culinary theme. This content can be shared by both restaurants and your company.

Local Influencers and Partnerships: Work with local influencers or other local businesses to promote partner restaurants and your platform. This can help you reach new audiences.

Behind-the-Scenes Stories: Share behind-the-scenes stories about restaurants, like the preparation of the dishes or the stories of the owners. This can create an emotional bond between customers and restaurants.

Ensure partnerships are beneficial to both restaurants and your business by creating an environment of mutual partnership and shared growth.

Success stories: examples?

Success stories can be powerful tools for convincing restaurants to join your delivery platform. Here are some examples of testimonials from restaurants that have had positive results working with you:

XYZ Restaurant: “Since joining the delivery platform, our sales have increased by 30%. We have reached new customers that we could never reach with traditional delivery. User-friendly technology has made the whole process incredibly simple ."

Cucina Gusto: "We are thrilled to partner with your delivery platform. Thanks to you, we have been able to grow our revenue without having to add more staff. The partnership has exceeded our expectations."

Delicious Bistrot: "Working with your company was a smart decision. Thanks to the joint promotion and exposure on the platform, we have seen a 40% increase in online sales. Technical assistance was always ready to answer our questions ."

Pizzeria Sole: "The flexibility that your platform offers has been fundamental for us. We can manage our delivery times according to peak influxes and help customers satisfy their cravings for fresh pizza, delivered directly to their home."

Authentic Restaurant: "The collaboration has allowed us to broaden our customer base and reach areas that we otherwise could not have covered. We have had positive feedback from customers on the ease of use of the platform and the quality of deliveries."

Caffè Relax: "Thanks to your platform, we have managed to maintain a constant flow of orders during low traffic periods. We have been impressed by the visibility you have given us and the ability to customize our menu online."

Trattoria Buon Gusto: "Working with you has been an instant success. The joint promotions have attracted new customers and the user-friendly interface has made us more efficient in order management. We couldn't be happier with the results so far."

Neighborhood Restaurant: "We are grateful for the opportunity to partner with your company. Positive testimonials from customers who have tried our cuisine through your platform have given us greater visibility and credibility."

Local Gastronomy: "Your platform has given us the opportunity to expand our customer base even in times when people prefer to stay at home. We have seen a steady increase in sales and enthusiastic feedback from customers."

Innovative Restaurant: "Your platform has changed the way we deliver. Thanks to the joint promotions, we have reached a new audience and the fast delivery times have made customers happy and loyal."

Remember that testimonials should be authentic and based on real experiences from partner restaurants. They can help build an emotional connection with other restaurateurs interested in joining your platform.

Competitive payment methods: examples?

Offering competitive payment methods is one way to attract restaurant interest and make collaboration more attractive. Here are some examples of how you can secure convenient payment methods for partner restaurants:

Low Commissions: Set lower service fees than other delivery platforms, allowing restaurants to keep a higher percentage of sales.

Proportional commissions: Offer a commission model that decreases proportionally with the volume of sales generated by restaurants. This way, restaurants can benefit from lower commissions as sales grow.

Flat or Fixed Rates: Consider opting for fixed rates instead of variable fees. This can give restaurants greater cost certainty and simplify financial planning.

Flexible payment structures: Allow restaurants to choose whether to pay commissions on a weekly, monthly or annual basis, based on what works best for their financial situation.

Multiple payment methods: Offer different payment options to restaurants, such as bank transfers, PayPal or credit card payments, to ensure flexibility in financial management.

Volume discounts or promotions: Introduce progressive discounts or special promotions for restaurants that reach certain sales volumes, incentivizing them to maintain a high level of activity on the platform.

Timely Refunds: Ensure payments to restaurants are processed and transferred promptly, demonstrating trustworthiness and respect for their revenue.

Cost Transparency: Communicate fees and rates clearly upfront, so restaurants can make informed partnership decisions.

Free Trial Plan: Offer a free or reduced-rate trial to let restaurants try out the platform and see if it's good for them.

Referral Program: Implement a referral program where restaurants who refer other restaurants to the platform receive commission benefits or discounts.

Make sure your payment options are competitive and aligned with the financial needs of restaurants, demonstrating that you are interested in supporting their success.

Constant support: examples?

Offering ongoing support is key to building a trusted relationship with partner restaurants and ensuring they have a positive experience on your delivery platform. Here are some examples of how you can provide ongoing support:

Phone and Chat Support: Provide a phone number or in-app chat system to quickly respond to restaurant questions and issues in real time.

Email Support: Offer a dedicated support email address so restaurants can submit detailed questions or issues that require a more in-depth response.

24/7 Support: If possible, ensure 24/7 support to cover different time slots and respond promptly to urgent issues.

Knowledge Base: Build an online knowledge base with step-by-step guides, video tutorials, and answers to frequently asked questions for restaurants to self-solve.

Multilingual support: If you work with restaurants of different languages and cultures, make sure your support is available in the appropriate languages.

Specialized Technical Support: Offer a dedicated technical support team who have in-depth platform expertise and can resolve complex technical issues.

Fast response: Make sure your support team responds to restaurant inquiries as quickly as possible, demonstrating the attention you give to their issues.

Feedback and improvements: Ask restaurants to provide feedback on their experience with support and use this feedback to continuously improve the quality of service.

Webinars and training sessions: Organize regular webinars or online training sessions to help restaurants maximize the effectiveness of the platform and learn useful tips and tricks.

Dedicated Account Representative: Assign a dedicated account representative to each partner restaurant, who can be a single point of contact to address all their questions and concerns.

Remember that reliable and prompt support can make all the difference to the restaurants experience on your platform, helping to build long-lasting relationships.

Customer satisfaction: examples?

Ensuring customer satisfaction is crucial to maintaining the trust of restaurant partners in your delivery platform. Here are some examples of how you can work to ensure customer satisfaction:

Real-Time Order Tracking: Provide a real-time order tracking system that allows restaurants and customers to track the status of their delivery.

Order Status Notifications: Send automatic notifications to restaurants and customers whenever order status changes, from preparation to delivery.

Accurate Delivery Times: Ensure estimated delivery times are realistic and accurate, avoiding waits and frustrations.

Efficient Customer Service: Provide fast and efficient customer service to promptly resolve any issues or questions restaurants or customers may have.

Quality control: Implement quality controls on order preparation and delivery to ensure dishes arrive fresh and in the best possible condition.

Customer Feedback: Collect feedback from customers and share it with restaurants so they can understand what works well and where they can improve.

Clear refund policies: Establish clear and transparent refund policies in case an order does not meet customer expectations.

Special offers for loyal customers: Introduce loyalty programs or special offers for customers who frequently order from partner restaurants on your platform.

Satisfaction Surveys: Send regular satisfaction surveys to restaurants to gather detailed feedback on their level of satisfaction and suggestions for improvement.

Review Monitoring: Track online restaurant reviews on your platform and respond promptly to any negative feedback, demonstrating your commitment to addressing customer concerns.

The main goal is to ensure that partner restaurants are satisfied with the services offered by your platform and that customers have a positive experience when ordering through it. This will help build a solid reputation and drive long-term success.

Transparency and feedback: examples?

Promoting transparency and gathering feedback from partner restaurants is essential for building trust and continuously improving your delivery platform. Here are some examples of how you can work on transparency and feedback:

Regular communications: Keep restaurants informed through regular communications, such as newsletters or email updates, to share news, promotions and platform improvements.

Feedback Dashboard: Provide an online dashboard for restaurants where they can share feedback, report issues and suggest improvements.

Regular Surveys: Send regular surveys to restaurants to gather structured feedback on their experiences and opinions on the platform.

Focus Groups: Host virtual or in-person focus groups with select restaurants to discuss their needs, challenges, and suggestions for improvement.

Discussion forum: Create an online forum where restaurants can interact with each other, share experiences and exchange recommendations.

Open customer service: Offer a direct customer service channel dedicated to restaurants, where they can ask for help, raise concerns or make suggestions.

Answers to Frequently Asked Questions: Create a dedicated Frequently Asked Questions (FAQ) section to answer common restaurant questions in a transparent way.

Online training sessions: Host online training sessions where restaurants can learn how to maximize use of the platform and solve their own challenges.

Implemented Feedback: Show that you take restaurants' feedback seriously by regularly implementing their suggestions and requested improvements.

Performance Reporting: Provide restaurants with detailed reports on their performance, such as average sales, delivery trends and customer reviews.

Transparency in Rates: Communicate fees, costs, and rates clearly upfront, so restaurants know exactly what to expect.

Town hall or online meetings: Organize regular meetings with partner restaurants to discuss news, goals and future plans.

The goal is to create an environment where restaurants feel listened to and valued, and are actively involved in the process of improving the platform.

Long-term partnership: examples?

Building long-term partnerships with restaurants is essential to the continued success of your delivery platform. Here are some examples of how you can foster and maintain long-term relationships with partner restaurants:

Loyalty Programs: Introduces loyalty programs that offer special benefits to the most loyal partner restaurants, such as reduced commissions, exclusive promotions or priority support.

Ongoing Collaborations: Continue to work with restaurants to develop new offers, specials, or seasonal promotions that pique customer interest.

Performance Monitoring: Provide restaurants with regular reports on their performance, suggesting areas where they can improve and recognizing their successes.

Personalized Support: Assign each restaurant a dedicated account representative who can offer personalized support and address their specific needs.

Joint Planning: Involve restaurants in planning special events, marketing campaigns or new features, demonstrating that you value their input.

Feedback implemented: Regularly implement suggestions from restaurants and demonstrate that their feedback actually contributes to the improvement of the platform.

Education Programs: Offer continuing education programs that help restaurants stay current on best practices, new technologies, and delivery strategies.

Data sharing: Share data on market trends, customer preferences and restaurant performance, enabling them to make informed decisions.

Cross-promotion: Continue to promote partner restaurants across your marketing channels by sharing success stories and testimonials.

Strategic Feedforward: Engage restaurants in strategic discussions about the future direction of the platform, including their input into key decisions.

Training Resources: Provide training resources, guides and best practices to help restaurants streamline their operations and get the most out of the partnership.

Sharing of best practices: Organize best practice sharing sessions among partner restaurants, so they can learn from each other.

The goal is to create a collaborative and win-win environment so that the partnership can grow and thrive over time.